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Kelly L's profile

New Member


1 Message

Tue, Jun 14, 2022 4:32 PM

How do I get previous owners overhead phonelines removed?

I have low hanging wires from the previous owner that are not in use. They need to be removed from my property. I tried calling (800) 288-2020 twice, but after extended hold, the call was disconnected. No one ever called me back after disconnection - terrible! I just need to have these old lines removed from my house. AT&T, please either tell me who to contact or just come and remove the lines from my property. Thank you.

Community Support


195.9K Messages

2 m前

Based on the description of your wire request, we will need to move this into a DM, @Kelly L! Be on the look out for a chat notification in the upper portion of the page.


In your reply to our DM, can you plea provide for us the following:

  • Your full name
  • Best contact number
  • Address where the wires are

We look forward to speaking with you!


CalebP, AT&T Community Specialist 

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