Create ticket to remove AT&T overhead drop wires (POTS and fiber)
I have two AT&T drop wires/lines running from utility poles to my house. One is an old POTS line that hasn't been used in 15+ years. The other is a fiber line, which I'm currently on hold with AT&T to cancel. I'd like to have both removed. Is there an option to create this type of service/trouble ticket with AT&T online rather than calling another number and waiting on hold?