AT&T Community Forums

Why can’t I make calls?

Yesterday I had very poor/no service I thought due to weather/towers/whatever. Came back over in the afternoon. Today I only have internet access and no phone service even though it shows 4 bars. Help.

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ATTHelp

Community Support

•

210.8K Messages

2 months ago

Hello @caroline, we are here to help you with your phone calls.

Try these tips to help get your phone working again:

Make sure your software’s up to date.
Confirm you have wireless service. Check our network coverage map.
Turn off Call Forwarding . ~ Press #21# on your phone and then the Call, Send, Talk, or Receiver key.
Check that you aren't blocking calls.
Check your account to make sure your service isn't suspended. If it is, you'll need to pay the full past due to restore service.

Try our AT&T Troubleshoot & Resolve, select your device from the list, and then choose Phone Calls under Service/network issues.

Please let us know how this information helps!

Mellira, AT&T Community Specialist

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AT&T Community Forums

Caroline

Why can’t I make calls?

ATTHelp

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Caroline

Why can’t I make calls?

ATTHelp

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