unknown att account collection agency
I got a bill from a legitimate collection agency looking for almost $200 I supposedly owed from an AT&T Wireline account from a year ago. I haven't had an AT&T account. It could be fraud or something this agency is trying to pull off. There's no record of any AT&T account with me, the source I use to warn me of my information being used doesn't have anything about an AT&T account and I'm sure if it was legit AT&T would have been contacting me for a year to collect before going to an agency. Is there some way I can confirm that the account number they sent is or is not an AT&T account?
6 months ago
We truly want to help and provide you with resources on how to report an unauthorized account, @stankos.
If your identity was used to establish AT&T service or account changes were made without your knowledge, you'll need to contact our Global Fraud Management team:
We hope this information helps and that you're able to get your concerns resolve your concerns.
Thanks for reaching out to the AT&T Community Forums for help.
Lynn, AT&T Community Specialist