Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Douglas Lacey's profile

New Member


1 Message

Sun, Aug 7, 2022 12:54 PM

My landline service in Truckee CA has been out for several days.

A tech came out, verified that it was the ATT lines, not our home, and told me that a major cable problem was being worked on. I can get no further information or updates on this. Meanwhile the service remains out. Does anyone know how to actually reach the people involved in this to see if (a) work is actually proceeding or (b) there is an expected restoration date.?

ACE - Master


16.5K Messages

2 m مضت

You can check the outage report or get the status of your ticket number. Other than that, I know of no phone number you can get updates from. 

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.