Mentor
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83 Messages
My bill is not correct, where is my promotion?
My promotions were on my account in July, taken off and then put back on my social media manager for internet and phone for 49.99 plus tax. I wouldn't of changed from DSL to uverse. Now taken back off. Please help fix this. I cant go through this for two years.
ATTU-verseCare
Community Support
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6.7K Messages
7 years ago
Hello @Brown90,
We saw your post and will be glad to help. Please send us a detailed message by clicking here. Be sure to include:
We will get back to you as soon as possible. In the meantime, let us know if you have any other questions or concerns!
-ATTU-verseCare
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Brown90
Mentor
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83 Messages
7 years ago
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Karmawillgetu
Tutor
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4 Messages
6 years ago
I feel entrapment
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Karmawillgetu
Tutor
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4 Messages
6 years ago
If you say wait till i speak to supervisor on tuesday, dont change my plan....why does it change anyway and bill double instead if fixing the mistake. Im forced into a contract to pay $240 if i cancel. This is entrapment. Fix the first mistake.....dont add another one.
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Brown90
Mentor
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83 Messages
6 years ago
pricing guarantee not entrapment for me. got my bill re arranged.
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Brown90
Mentor
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83 Messages
6 years ago
They took off my guaranteed rate that didn't expire. Gave me a new contract
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Brown90
Mentor
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83 Messages
6 years ago
They said computer kicked it out when it was 2 year price guarantee. Where's the guarantee?
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Brown90
Mentor
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83 Messages
6 years ago
Where's my solution?
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Brown90
Mentor
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83 Messages
6 years ago
Bill raised during price guarantee. Hope it is correct.
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