Irenadr's profile

New Member

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1 Message

Sat, Jul 2, 2022 11:28 PM

Auto-pay

Hey, how do i cancel my auto-pay without signing into my account? I am in Europe and i do not want my account to get charged now and i am unable to receive a code they want to send me on my number in order to confirm my sign in

sandblaster

ACE - Expert

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59.7K Messages

3 m مضت

The only way would be to call but why would you want to cancel autopay and have your bill become past due? If you can’t sign into your account to disable autopay, you can’t pay your bill online either. I’m guessing you are talking about a prepaid cell phone, not your home phone.

ATTHelp

Community Support

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200K Messages

3 m مضت

Hello Irenadr, let's get you pointed in the right direction for support for your prepaid account.

 

To best serve you while out of the country; please call customer service free of charge by dialing 611 or 800.901.9878 https://www.att.com/international/

 

Thank you for reaching out to AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

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