New Member
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3 Messages
AT&T hasn't posted my payment in time and now it's Late!
Payment was made 4 days ago & it was accepted by AT&T 3 days ago per bank. They have not yet posted it to my account and now there will be a late fee. It's a nightmare trying to get anyone to answer the phones there with Extremely Long wait times and the website is no help. I do NOT want to pay the $10.00 late fee since I paid BEFORE it was due. Why should Customers be penalized due to AT&T's lengthy processing time? What to do now?
spoom2
Expert
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17.7K Messages
7 months ago
All you can do is call and say billing at the voice prompt. There's no one on the forums than can address it, unless @ATTHelp drops by.
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athenamr
New Member
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3 Messages
7 months ago
Thanks, I tried that and it takes me to a recording that prompts me for payment. So frustrating & so hard to get a representative. As far as I'm concerned, they really have gone downhill.
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