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brotr10's profile

2 Messages

Wednesday, August 23rd, 2023 7:02 PM

receiving email that is not mine

I am getting spam emails from multiple addresses. They are addressed to an AT&T account that is similar to mine -- but is NOT my email address. I have spent a lot of time with ATT trying to get them to understand that I am receiving misdirected emails and they keep telling me to block the sender. The senders are multiple, and the sender address typically has nothing to do with the content of the email (complete spam). How can I block email that does not belong in my email box -- it is not addressed to my email address.

Community Support

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225.1K Messages

3 months ago

Hey @brotr10, Thank You for letting us know, we'll be glad to help you out with this.

 

We recommend sending feedback regarding this matter through the settings portion of AT&T email. It will be looked into and addressed.

 

JamesR, Community Forums Specialist

 

2 Messages

3 months ago

Thank you. My account is an sbcglobal.net account -- it is not an AT&T.net. I do not know where the settings section of AT&T email is. Can you provide the location? 

Community Support

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225.1K Messages

3 months ago

Hey again @brotr10, 

No problem.

 

If you are looking at your inbox via http://sm.att.com/e05b5109, you'll see a small gear on the upper-right side of the page. Click that gear. You'll see the option to "Give Feedback."

 

Please feel free to reach out to us for further assistance.

 

JamesR, Community Forums Specialist

 

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