Multiple Issues on iPhone & iPad After Changing AT&T Password
I find myself here again, 2 years after posting about the same issue. I updated my AT&T password, then my email stopped working on my iPhone and iPad.
Clicking the Re-Enter password link brought up the Yahoo screen within the IOS settings and it showed my AT&T email by default, but it would not go past that screen when clicking Next. This happened on both my iPhone and iPad.
I tried restarting, but that didn't work.
A day later, I finally gave up and deleted the account again.
When trying to recreate the account using the default Yahoo selection, it gave the same error that I posted about 2 years ago, after I entered the new password I got "No password provided" .
When trying to recreate the account using the "Other" option, the IMAP server settings were entered automatically, but I kept getting "Cannot Connect Using SSL" and it asked if I wanted to continue the setup without SSL. I clicked on No.
I searched online for current AT&T IMAP settings and found instructions on your site, but the screen captures in the setup instruction show a gmail account and it didn't show IMAP settings, it only said to enter the "desired" settings. I don't understand why they would not show an AT&T account with all required server settings in your own instructions but that's another issue. I finally found the IMAP settings on another AT&T page under DSL Support. The IMAP server settings that were automatically entered in IOS were correct, but it still didn't work.
Finally, after struggling with this for hours, the setup process started working again and I was able to recreate the account. At this point I don't even remember if I chose the default Yahoo option or "Other," but in either case, I didn't change anything that I previously tried. It just started working by using the same steps, which to me seems like the problem is on the back end.
I just wanted to say that it shouldn't be this hard. We should be able to change our password without having to pay for it with hours of frustration. Apple/IOS Mail has been around long enough that this should not be an issue.
Also, I use the Yahoo/AT&T Currently webmail system daily with my email also downloading to IOS Mail. I changed my password to be cautious due to an extortion spam email that I received. The Yahoo/AT&T spam filtering seems useless. On a daily basis I need to manually flag way too many obvious spam emails, but they keep coming. It seems like the system is not "learning" the characteristics of spam emails (lots of special characters in the subject, international domains, incorrect spelling, etc). Instead, it flags emails from people that I previously emailed. I recently found important reply emails that I was waiting for in my spam/junk folder.
Again, it shouldn't be this hard! If you read this far, thank you.