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Need to update email settings?
sieglindeherta's profile

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Thursday, April 27th, 2023 3:00 PM

how to set up in Outlook 2019

getting run-around from both AT&T and Microsoft. How do I set up POP3 mail, incoming and outgoing, in for a address?

Accepted Solution

Official Solution

Community Support


225K Messages

7 months ago

We can help you set up your Bellsouth email account in Outlook, sieglindeherta.


We have a guide on our website that will walk you through the process for Outlook 2016, which you should be able to use for Outlook 2019.


Here are the steps to set up AT&T email for Microsoft Outlook:

  1. Open Outlook, select File, then Add Account.
  2. Choose Manual setup or additional server types.
  3. Select POP or IMAP.
  4. Fill in your user details.
    • Enter your name as you want it to display to others.
    • Enter your full AT&T mail address.
  5. Enter the server information.
    • Account Type - Select IMAP or POP3.
    • Incoming mail server - Enter (IMAP) or (POP3).
    • Outgoing mail server - Enter (IMAP) or (POP3).
  6. Fill out the logon information:
    • User Name - Enter your full email address.
    • Password - Enter or paste your secure mail key.
    • Check Remember password and Require logon using Secure Password Authentication.
  7. Select More Settings.
  8. Complete Outgoing Server info.
    • Check My outgoing server (SMTP) requires authentication.
    • Select Use same settings as my incoming mail server.
  9. Complete Advanced info.
    • Incoming server - Enter 993 (IMAP) or 995 (POP3).
    • Use the following type of encrypted connection - Choose SSL.
    • Outgoing server - Enter 465 (IMAP and POP3).
    • Use the following type of encrypted connection - Choose SSL.
  10. Select OK and then Next. Outlook will test your account info. If everything passes, select Finish.

Currently is the official website for AT&T mail and cannot be added to Outlook.


If you need help with anything else, just let us know.


Aminah, AT&T Community Specialist

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