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wilkins9's profile

New Member

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1 Message

Monday, March 13th, 2023 8:19 PM

AT&T email and YaHOO email: Why do I have 2 accounts for one email?

Apparently, I have been provided service and information for my bellsouth email by two entities Yahoo and AT&T.  What is the difference between the two? I also have two subaccounts but I don't know how to access them. Do I use the individual emails as the user name and the password of my main email?

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Official Solution

ATTHelp

Community Support

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214.9K Messages

3 months ago

Glad to assist you with your email inquiry, wilkins9.

 

When it comes to AT&T email, it works on Yahoo! servers, but is not part of the Yahoo! company. Anything to do with your Bellsouth email will be addressed by AT&T.

 

When it comes to your subaccounts, use our article on creating and managing subaccounts to learn more. To sign in to a subaccount, use the email address and password. If you don't have the password, follow these steps to change it:

  1. Go to your myAT&T Profile on a computer or tablet. Sign in, if asked.
  2. Scroll to Email account and choose Manage email.
  3. Select Manage subaccount.
  4. Choose Edit next to the subaccount you want to change.
  5. Update the info you want changed and select Save Changes.

Let us know if you have any other questions.

 

Aminah, AT&T Community Specialist

New Member

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2 Messages

3 months ago

Bellsouth email was originally a standalone email service provider, but it was acquired by AT&T in 2006. After the acquisition, AT&T continued to provide email service to Bellsouth email users, but in partnership with Yahoo. So, when you access your Bellsouth email account, you are actually using a Yahoo-powered email service that is managed and supported by AT&T.

Regarding your subaccounts, you should be able to access them using the individual email addresses and passwords that you set up for each subaccount. You can try logging in to each subaccount separately by going to the Bellsouth email login page and using the subaccount email address and password. If you have forgotten the password for a subaccount, you can try resetting it by clicking on the "Forgot Password" link on the login page.

If you are still having trouble accessing your subaccounts, you may want to contact AT&T customer support for further assistance.

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