
New Member
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3 Messages
Yahoo Mail is logging me out about every hour whether I am actively working on it or not
About every hour I am getting logged out of Yahoo mail. I can be typing an email and when I try to send it says unable to - and then I find out that I was logged out. This also happens if I am not using it for a while. This is happening on more than one computer including one in a different state. This is NOT happening on my Yahoo App on my android phone. I have looked online and this appears to be an issue with many others. Can you PLEASE get this fixed. It is extremely annoying.
Accepted Solution
Official Solution
ATTHelp
Community Support
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214.9K Messages
11 months ago
Hi wkmorrison, we know how important it is having your email stay connected.
Thank you for letting us know you've already tried logging in to currently.com. We also suggest the following email troubleshooting tips:
We also suggest the following to help stay signed in at currently.com:
- Selecting Sign Out requires you sign back in with your ID and password the next time you want to visit currently.com. To make sure this doesn't happen, don't select Sign Out. If you do, make sure you check Keep me signed in the next time you sign in.
- Do you sign in on more than one computer? That could cause the problem. For example, you sign in at work and select the Keep me signed in check box. Then, you get home and sign into that same account using another computer. You’re automatically signed out of the session you started at work.
- If someone else also has a currently.com account and signs in on the same computer, it will override your session. The computer only stores the most recent sign in.
Please us know if these tips helped.
Jennifer, AT&T Community Specialist
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wkmorrison
New Member
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3 Messages
11 months ago
Forgot to mention I normally use Firefox but tried this on Chrome and same thing.
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wkmorrison
New Member
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3 Messages
11 months ago
Also, the page where I log in and view email states I am on currently.com/yahoo mail
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