Why the redirect from ATT to DirecTV
I am trying to generate a secure mail key. I get redirected to a DirecTV page, with my profile information, but no ability to generate a key. I'm been on the phone with 6+ people for over two hours. No one can help me, I get bounced back between ATT and DirecTV. I have not had DirecTV for years and what's interesting to me is the suggestion to clear cache and history. I am using a desktop, iPad and iPhone, all of which are new and purchased after we dropped DirecTV. I would have had no need to go back to DirecTV website. How will clearing cache help? I watch the URLs and see the redirect happening. Any other way to get the key generated? Very frustrating.