What does it take to get removed from AT&T's blacklist? abuse_rbl@abuse-ATT.net does not respond after 1 week
We have a hosted email server that has been blacklisted and have sent repeated requests to remove it to the firstname.lastname@example.org. We are well over the "if there is no change after 48 hours" and have sent in the "current and complete error message" in follow up emails multiple times; again well beyond another 48 hour window. Our clients cannot email any AT&T or SBCGlobal email addresses. We cannot find our IP on any other blacklists and I'm losing clients. What does it take to get removed? Where do we go from here?