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avaangler's profile

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2 Messages

Tuesday, October 25th, 2022 6:32 AM

Very poor access to email online and non elderly friendly website

I am trying to access my email online at  I get a screen asking me to verify my cell phone number. If i had a cell phone att would have it. I have no need for a cell phone. I want to check my email online. I know my username and password.  that is all that should be needed to check my email online.  If you want to verify my identity, then  ATT has the necessary information to do that. Forcing me to give you a cell phone, is utterly petty and a terrible way to do business! This new website is inexcusably difficult for elderly people and is a failure of your  web developers to consider how consumers use your products.  If you can't provide a means to check my email online without a cellphone, I WIll move my business elsewhere. 

ACE - Guru


9.9K Messages

1 year ago

I'm moving this thread to the Email forum.

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