Very poor access to email online and non elderly friendly website
I am trying to access my email online at currently.com. I get a screen asking me to verify my cell phone number. If i had a cell phone att would have it. I have no need for a cell phone. I want to check my email online. I know my username and password. that is all that should be needed to check my email online. If you want to verify my identity, then ATT has the necessary information to do that. Forcing me to give you a cell phone, is utterly petty and a terrible way to do business! This new website is inexcusably difficult for elderly people and is a failure of your web developers to consider how consumers use your products. If you can't provide a means to check my email online without a cellphone, I WIll move my business elsewhere.
ACE - Guru
7 months ago
I'm moving this thread to the Email forum.