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update profile for password recovery
The AT&T profile update application requires a cell phone or smart phone. I have neither, just a land line.
3 months ago
Hi there, @mb1865. We understand that you are unable to update your profile to recover your email address. We can look at that together.
According to the information that we have, the profile update requires three things:
Since you do not have the third thing, the first two should be enough information to update the profile. Follow these steps in order to do that:
If you have any trouble, please let us know and we can work through it.
Matthew, AT&T Community Specialist