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ClaireC's profile

New Member

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3 Messages

Sat, Jun 18, 2022 3:46 PM

Trouble logging into mail

Every time I try to log into currently.com mail, it tells me I've tried too many times to get into my mail and I'm locked out. I am using a good password. I reset it last time, but it is still telling me I've tried too many times, even though it was my first attempt. I can't keep changing my password. All my other connections (phones, etc) are working fine, it's just my computer.

New Member

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1 Message

2分前

I have had the same problem for over a year (I know, it's crazy).  I discovered resetting the password is the only way to get around the problem but instead of using a new password, I just reset using my existing password. Then I re-authenticate my email app on my phone and things are back to normal until the next time.  Like I said, it's crazy but this is the least painful way I am able to get around this problem.

tonydi

ACE - Guru

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6.2K Messages

2分前

Moving this post to the Email forum.

Claire look at the list of posts and you'll see hundreds of others with the same issue.  There will be posts from ATTHelp in most of them giving you the same lame advice.

At this point all you can do is do the "Forgot password" thing.  Don't change the password, just input the same one you've been using.  That won't fix anything, but it saves you the time of having to change the pwd on any other devices that access the email.

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