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jkerrie379's profile

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1 Message

Sat, Aug 13, 2022 1:10 PM

sbcglobal.net password will not work

Care Code: 205.2 [LU003] problem, and 

when I try to reset the password, wIe get the message "Hmm... that didn't work.

I was on the phone with tech support 2 days ago and he reset the password for me.  It worked for 2 days and now it's locked me out again!  I cannot get anyone on the phone because I do not have an ATT account.


Community Support


200.4K Messages


Hi there, @jkerrie379. We understand that you are having problems with accessing your email account. We can help you with that. 


In order for us to best support you, we will need to move this conversation to the Direct Message space. You will see a chat icon in the upper right corner of this thread. Our next message will appear there. 


In the meantime, please gather your old AT&T account information together, because we will ask for it. 


Please look out for that Direct Message. 


MatthewD, AT&T Community Specialist



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