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Carpec1's profile

New Member

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1 Message

Sat, Aug 13, 2022 5:51 PM

Sbcglobal account locked out

I am unable to access my sbcgloabl email. My iphone says I need to re-enter my password but the password I have says invalid and none of the options to reset are working. Please help

Accepted Solution

Official Solution

ATTHelp

Community Support

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200.4K Messages

2 m مضت

We'd be happy to help you regain access to your Sbcglobal email, Carpec1.

 

Resetting your password with the forgot password option is the best way to get signed in. Just follow these steps:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

If this doesn't work for you, please give us more information, so we can determine what your next steps should be.

  • Are you able to sign in on a device other than your phone?
  • Do you get a similar message if you try to sign in on a web browser?
  • What mail app are you using on your iPhone?

We'll be awaiting your response!

 

Aminah, AT&T Community Specialist

New Member

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8 Messages

20 d مضت

I have the same issue and tried ALL of the above, and have worked with FOUR different ATT tech support representatives. There are a lot of people having this issue, and it is a serious issue. 

New Member

 • 

8 Messages

20 d مضت

The most frustrating part is I can see my username in my ATT account but the sign on screen states that it does not match what they have on file. Something is VERY wrong. I also sent a text message to confirm my user ID and the same one appears, the same user ID I have used for 30 years. It is not a password issue. It will not accept my user ID that is listed on my VERIFIED ATT account. I have tried phone access, direct Yahoo web access, Currently page access, My ATT access and NONE work. I changed my password just for good measure and also changed my security questions. Still NOTHING works to allow me access to my email. Did ANYONE ever get this resolved? I see hundreds of people posting about this for months. 

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