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mtrutan's profile

New Member

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2 Messages

Fri, Aug 19, 2022 4:29 AM

Reset email password

I am trying to reset my password for my Yahoo account because I can't log in and it sends me to an ATT page asking me to put in my User ID and Password (which I know both are correct) it says Hmm... that didn't work.  I can not get past this step.  It also has given the CARE CODE: 205.2.  Please help me reset the password.   

New Member

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1 Message

1分前

I'm having the same problem with my sbcglobal email

New Member

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2 Messages

1分前

How long have you had this problem?

ATTHelp

Community Support

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200.3K Messages

1分前

Let's help you get into your email, @Stella16!

 

The 205 error code you're seeing is essentially due to bad actors who have been trying to access AT&T email accounts. We're aware that this is happening, and are currently working toward a resolution. Learn more about the dreaded 205 error code and what we're doing to fix it.

In the meantime, we recommend following the troubleshooting options below:

 

  1. Clear your browser's cache and cookies to remove any stored password information. Be sure to close and then re-open your browser after this step.

 

      2.Reset your password by following these steps:

  • Go to att.com/myatt.
  • Select Forgot password?
  • Fill out the password info.
  • Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  • Create your new password.

Let us know if this helps!

 

Lacey, AT&T Community Specialist

 

ATTHelp

Community Support

 • 

200.3K Messages

1分前

We're here to help you gain access to your email, @mtrutan!

The 205 error code you're seeing is essentially due to bad actors who have been trying to access AT&T email accounts. We're aware that this is happening, and are currently working toward a resolution. Learn more about the dreaded 205 error code and what we're doing to fix it.

In the meantime, we recommend following the troubleshooting options below:

 

  1. Clear your browser's cache and cookies to remove any stored password information. Be sure to close and then re-open your browser after this step.

 

      2. Reset your password using the Forgot password option.

Let us know how it goes!

 

Lacey, AT&T Community Specialist

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