Hello, I'm trying to recover/reset a password.
My stepfather recently passed away and my mother, somehow, managed to get a "too many failed attempts" when opening his email. (I'm not quite sure how she managed this since the password was saved in the browser. I think she accidentally tried getting in through Windows Mail.)
Anyway, all the tax stuff has been emailed to his account and we really need to get to it, but we don't know the answers to his security questions. All the links I've found rather infuriating lead through only one path, the security questions.
Thanks for any pointers.