Need to update email settings?
forumuser333's profile

New Member

 • 

2 Messages

Thursday, August 18th, 2022 4:59 PM

Outlook doesn't require new att.net email password

I changed my att.net email account password through mail.yahoo.com.  The Yahoo mail phone app then required that I enter the new password to access my account.  But I also access that email account through Outlook on my computer.  Outlook didn't require that I enter the new password, and I still can send and receive emails on that account through Outlook.  This is concerning.  If the computer were stolen and someone could get past the device password, they could access my email account through Outlook, even if I changed the password on the account through mail.yahoo.com.  What's going on?

Accepted Solution

tonydi

ACE - Guru

 • 

9.9K Messages

7 months ago

For Outlook to work you would have had to set up a Secure Mail Key at some point and given that to Outlook instead of the regular password.  Changing the password for the webmail or Yahoo app doesn't affect Outlook because the SMK doesn't change, it's still valid.

New Member

 • 

2 Messages

7 months ago

Thanks much

New Member

 • 

8 Messages

7 months ago

Here's the link for Outlook Secure email keys for your AT&T Email https://www.att.com/acctmgmt/profile/secureMailKey

tonydi

ACE - Guru

 • 

9.9K Messages

7 months ago

@288  When I go to your link I get sent to my account overview page, not the page you linked.  Given the disaster that is the att.com website it's not surprising.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.