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rxharp419's profile

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Monday, February 6th, 2023 9:48 AM

No AT&T user ID associated with my very old email. Unable to access my old email account


My very first email, in 2001, was an SBCGlobal.Net email. I have not accessed the account since that timeframe (at least 2005). I am trying to regain access. I have already tried resetting my password, entering a "User ID" (which I don't have), and gaining access by entering a Billing zip code. None of these are working. How can I gain access to this old account?


Community Support


210.5K Messages

2 months ago

We can assist you with accessing your old email account, rxharp419.


It's likely been deactivated due to inactivity, but we can check for you. We'll send you a Direct Message to get started. Look for the chat icon in the upper right corner of the page.


As a side note, if you need to create a new email address, you can do so on the AT&T website.


Aminah, AT&T Community Specialist

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