Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
Need to update email settings?
GregI63's profile

New Member

 • 

4 Messages

Monday, January 30th, 2023 9:30 PM

Need help with being locked out of email

Like several others, I am locked out of my email account and one of my security questions changed and I don’t have an answer. I’m beyond frustrated because my phone totally died and I’m logged out of my backup email to receive password help. Can I please get a temporary password sent to my work email? Or can someone change one of my security questions back to what it was before? I never changed it and I have no idea of what the answer would be if I did! Help! 

New Member

 • 

32 Messages

1 year ago

Were you able to get any help?

New Member

 • 

4 Messages

1 year ago

Not yet...

New Member

 • 

4 Messages

1 year ago

It appears the response within around an hour is not consistent. And since I can’t get anyone on chat but an artificial intelligence “assistant” who won’t put me through to a live person and there is no one I can call, I’ll jump to filing a complaint with the FCC, since that appears to be the only solution to this very common problem. 

New Member

 • 

4 Messages

1 year ago

No response on here in 4 days. I filed a complaint with the FCC and musssed a call from the Presidents office at AT&T. Left a message with a call back number. Nothing yet. How is this forum supposed to work if there is no one responding? 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.