For the mom who gives us everything - Mother's Day gifts that connects us.
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BoomerBarnes's profile

New Member

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1 Message

Tuesday, February 7th, 2023 7:57 PM

Lost email access to my personal account because I merged two accounts

I merged mine and my husband's email accounts and lost access to my personal email.  I've tried resetting the password, but when I choose, "forgot my email," it wants to send the reset help to the email that I cannot access.  So frustrating, how can I get access to this email account?  Thank you!

New Member

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130 Messages

1 year ago

call customer service and see if their tool allows reset ur pw through a text phone/diff email/or sending u a post card with the password which is silly but are usually the options if none of them is available on their tool then there's nothing you can do - just create a new email..

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