Login in Yahoo Mail using SBCGLOBAL

Let us explain why you're getting this error message, andrea_johnston0522.

We've discovered that the main reason some email users are continuously being prompted to sign in is because of bad actors trying to breach our customers' email accounts. We don't have an estimated time of resolution right now, but we're actively investigating this and blocking the IP addresses of the bad actors who are making these login attempts.

In the meantime, the best workaround that we have is to reset your password and clear your browser's cache and cookies to remove any stored password information.

We appreciate your patience and understanding while we work on this! If you need help with anything else, just let us know.

Thank you for visiting the AT&T Community Forums.

Aminah, AT&T Community Specialist

I am having the exact same problem. I have been locked out of my sbcglobal.net email account that I have had for over 20 years.  I get the message I've tried too many times, all the reset password efforts have failed. They want to send an email to my sbcglobal.net email to get a verification code, obviously I don't have access to that email to get the code.  All else has failed. Called att they say it's a yahoo problem, called yahoo they say to call att. Noone can help me. I've been trying to get into my account for months. It's causing so many problems. Please tell me who can I contact to get access to my email.  thank you 

We're here to assist with your email concerns, @sandiwebb!

Based on what you are experiencing, we will need to move this conversation into a DM. Be on the lookout for a chat notification in the upper right-hand portion of the page.

Also, thank you for letting us know what troubleshooting you've done on your end. This will help us speed up the process.

We look forward to speaking with you!

CalebP, AT&T Community Specialist 

I had a chat notification, I responded. Told them I don't have access to my account, and no one has responded for over 20 minutes.  So frustrating 

This isn't a chat room.  DM's are just private messages sent through this forum, but it's not like the ATTHelp person is waiting for your response.  They'll either get to it when they get to it, maybe that person has gone off duty or maybe they will just ignore you.  Hard to say since that all goes on behind closed doors.

In your case if you have no way to authenticate that you are the owner of that account (cell #, alternate email account or secret question answers) then there's a decent possibility that you won't be able to get back in....ever. 

Maybe that's why they aren't responding, who knows.  All you can do is keep checking back to see if that message icon lights the red dot up again.

OMG still getting this message

Same message. Same problem. Doesn’t work on any device. 

STILL HAVING THIS PROBLEM.... DOES ANYONE FROM AT&T KNOW HOW TO FIX THIS ISSUE... I CAN'T LOGIN ON MY COMPUTER WITHOUT HAVING TO RESET MY PASSWORD THEN NOW HAVE TO RESET IT ON MY OTHER DEVICES... SOMEONE NEEDS TO LET US KNOW WHAT THE RESOLUTION IS FOR THIS ONGOING PROBLEM. 

OMG still getting this message

I have had the same problem for a week. Nobody seems to know how to fix it. I was told they were unable to locate my account without an attached landline or AT&T account information and therefore there was nothing that could be done to help me.

I have had this email for 20 years and am not able to access it. It doesn't seem that anyone at AT&T cares to solve the problem. Horrible customer service!