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rwwear's profile

New Member

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6 Messages

Wed, May 18, 2022 8:31 PM

logging me out of email

Every two weeks when I have to log in to my email I'm blocked and AT&T says I've tried to log in too many times even though it's not true. Every two weeks I have to change my password because AT&T says it's wrong when it isn't.

New Member

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6 Messages

3分前

Care Code: 205.2 [LU003]

ATTHelp

Community Support

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195.7K Messages

3分前

Let's get you logged back into your email, @rwwear.

 

If you're constantly getting a care code 205.2 error when trying to sign in, that generally means that your email is locked because our mail server has received too many invalid login attempts. A good fix for this is resetting your email password, and then immediately switching over your credentials in all of your email applications (outlook, apple mail, etc.) so that our servers aren't being pinged with incorrect login information.

 

You can reset your password easily by following these steps:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

(You may even want to try clearing your email credentials in those applications first, just to stop them from trying to connect with incorrect information and potentially causing another care code error once you do reset your password).

 

Let us know how these steps work for you!

 

Jarod, AT&T Community Specialist

New Member

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6 Messages

3分前

I have done as you suggested and it works. But every two weeks I am logged off automatically and have to change my password in order to log back on. AT&T states I have tried to log on too many times which is not true. I have only tried to log on once and no go. I know my password. there is no confusion about that. It is an inconvenience that I don't need.

Thanks

Robt.

New Member

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3 Messages

2分前

This has been happening to me for about 6 months. Every. Two. Weeks. I get logged out and when I log back in with my CORRECT email, it tells me it's incorrect and that I have tried too many times (ONCE). I then need to reset everything again. This is beyond annoying. 

New Member

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6 Messages

2分前

My guess is AT&T just doesn't know what they are doing.

New Member

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3 Messages

2分前

I actually think I may have figured it out. I got sidetracked trying to create an email alias and in doing so noticed that my User ID was - for some unknown reason - listed as "unverified". It's the same User ID I've had since the creation of time (internet). I went through the process of verifying my ID and I think it may have fixed the problem. Such a stupid little thing and you'd have thought someone with AT&T would've been able to identify it.  :( 

New Member

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6 Messages

2分前

AT&T just logged me out when I attempted to find out if I was verified.

New Member

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6 Messages

2分前

How do you tell if you are unverified Jody?

New Member

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3 Messages

2分前

So I was in the process of doing this when I discovered my User ID was unverified. Just follow the steps below and when you get to step 3 - you should see on the right hand side of the page your User ID. Right next to it there should be a little tag that says "verified" or "unverified". If it says "unverified", follow the prompts to get it verified and hopefully that will fix your problem. 

New Member

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2 Messages

1分前

this is getting ridiculous 

Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue.
CARE CODE: 205.2 [LU003]
Why on earth getting all the time this I am using my email so what I always keep sign in I am getting ready Att@t (Edited per community guidelines)

(edited)

New Member

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2 Messages

1分前

Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue.
CARE CODE: 205.2 [LU003]
got this message it (Edited per community guidelines) , I am using my email all the time so let me just sigh in always or I am looking for a different server. Had enough of this (Edited per community guidelines) 

(edited)

New Member

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3 Messages

21日前

This has been happening to me continuously for the past 6 months. I have to call every 2-3 days and request a temporary password to reset my account. When I filed a complaint they told me that it was 3rd party "members" (aka hackers) attempting to access my account. It seems like one of the largest companies in the world could figure out how to secure their servers. 

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