Locked out of my AT&T email—AGAIN! Infuriating! AT&T, fix this!
Back in June, I got a message that I was locked out of my SbcGlobal email because "too many attempts" to access it with the wrong password were made. (I had the correct password stored in my computer since I created the email address in 2002). After much runaround, an AT&T tech got me on the phone and enabled me to set a new password and get back in the account. It's not an account I use a lot but it's important for some specific things. I was able to get into it a couple of times since then successfully.
But now I'm locked out again! When trying to sign in with the new password, I'm getting this message: "Check your entry and try again. Keep in mind, you’ll have to reset your password after too many unsuccessful sign-in attempts.
I've double and triple-checked and I'm using the correct, new password. I haven't "forgotten my User ID" and I haven't "forgotten my password."
This is unacceptable. Just one glance at the forum topics indicates it's clearly a global problem on AT&T's end.
Please tell me how I can get back into my sbcglobal.net email so this doesn't happen again.