Locked Out of Email Account
I am locked out of my email account on all of my devices. I have had this email for 15+ years and it is imperative to me that this be rectified as soon as possible. I spent over an hour on the phone with three different people yesterday and was told that my case would be "escalated". I still have not heard from anyone. I was told that since my AT&T email account is locked and I can't retrieve the email that was sent, that someone would either call me or send an email to my gmail account. I completed the form on the link on this forum called AT&T Investors, submitted it twice, but have gotten a message that there is an "error" and to try again. I'm hoping that this will help me get this situation fixed and have my email working ASAP. Please tell me that I will not be locked out of my email permanently and have to create a new email with another Provider!!