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Need to update email settings?
rkittle's profile

New Member

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1 Message

Wed, Jul 6, 2022 1:22 PM

Keep getting "Too many failed login attempts" message

I keep my email set at "Keep me logged in for two weeks." After the end of the two weeks, it asks me to sign in again. When I try to sign in, I get the message saying "Too many failed login attempts" and I then have to reset my password, even though I have not had ANY failed login attempts because it's set to stay logged in! Why is this happening? Does this mean a hacker is trying to guess my password and is unsuccessful, which is why it tells me there have been too many failed login attempts even though I have not had any? I'm beyond tired of having to change my password every two weeks!

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Official Solution

ATTHelp

Community Support

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200.3K Messages

3 m مضت

We're here to shed light on your email concerns, @karenre1!

 

What you are experiencing is currently an ongoing trend that we are currently aware of. Rest assured we are working to resolve this for you all as soon as we can. We do apologize for this inconvenience.

 

In the meantime, we recommend updating your security questions to ensure that your email is as secure as possible.

 

Don't hesitate to reach back out if you ever need our assistance again. Thank you for choosing the AT&T Community Forums!

 

CalebP, AT&T Community Specialist 

New Member

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1 Message

3 m مضت

Same here.  Beyond frustrating!  Funny thing is, when I reset my password, I use the same password it keeps saying is wrong.

New Member

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1 Message

1 دقيقة مضت

So the response for too many login attempts is to login and update your preferences?  What am I missing here?

New Member

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1 Message

22 d مضت

What is the ongoing trend?  That their is something wrong with ATT mail or someone is trying to hack our email?

(edited)

tonydi

ACE - Guru

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7.4K Messages

21 d مضت

@dfed842   Yes.  😁

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