Need to update email settings?
Duque_Partyof5's profile

New Member


1 Message

Wednesday, July 13th, 2022 9:26 PM

I have been unable to access my email account since upgrading my mobile phone with AT&T.

I need to have my password reset for my email account, however all attempts have failed when using the online options and when calling 800-320-9335 and 800-288-2020. I believe part of the issue is that I do not have an AT&T internet account and do not have an alternate email or phone number established for password resets. Please help! Thank you.


Community Support


210.6K Messages

8 months ago

We understand that you are having trouble with accessing your email account. We can help with that Duque_Partyof5.

We're going to need to speak privately, so we can help with getting this resolved for you. Please check the direct message inbox in the top right corner of the screen. We'll be sending you a message shortly.

In the meantime you can take a look at our article that covers how to change your password.

Looking forward to speaking with you.

Charles, AT&T Community Specialist

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