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Need to update email settings?
TheSchauf's profile

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1 Message

Saturday, March 11th, 2023 8:38 PM

How do I reset my att email password without the answers to the security questions?

​I have an old email that I really need to log into, however its been years since Ive logged into the account, and while I do know the account ID, I have no clue what the password is or the security questions, Someone please help. The old email Is: kyleschauf  @att.net (no spaces)

Accepted Solution

Official Solution

Community Support


232.8K Messages

1 year ago

We can help you reset your email password, TheSchauf!


Choose the option to receive a temporary password using our guide on resetting your AT&T Mail password.


Here are the steps:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Once you're signed in, you can update your security questions and answers.

  1. Go to your myAT&T Profile. Sign in, if asked.
  2. Scroll to Sign-in info and select Change your security questions.
  3. Complete and save your security questions and answers.

If you need help with any other aspect of your email account, let us know.


Thanks for visiting the AT&T Community Forums!


Aminah, AT&T Community Specialist

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