Need to update email settings?
loofer007's profile

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Wednesday, January 25th, 2023 5:42 PM

How do I delete my sbcglobal email address?

When I click on 'account info' it takes me to a directv login page: https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=login&appName=m45917&loginSuccessURL=https%3A%2F%2Foidc.idp.clogin.att.com%2Fmga%2Fsps%2Foauth%2Foauth20%2Fauthorize%3Fresponse_type%3Did_token%26client_id%3Dm45917%26scope%3Dopenid%26response_mode%3Dform_post%26state%3DHALODTV%26nonce%3Dsdfdds8%26redirect_uri%3Dhttps%253A%252F%252Fwww.directv.com%252Fmsapi%252Fdtvloginms%252Fv1%252Fauthenticate%253FnextUrl%253Dhttps%25253A%25252F%25252Fwww.directv.com%25252Faccounts%25252Fsatellite%25252Foverview%25253Ftarget%25253Datt%252526source%25253DID00ATDTV1b00000L. I do not have any ATT accounts anymore and it won't allow me to login to delete my account. This is my first ever email address that was created by my father around 2000. I mention this because in the past it said that only my dad's account could delete my account. He has passed away. Please help me delete it.

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Official Solution

Community Support

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229.5K Messages

1 year ago

Hello loofer, A loss in the family is something we know can be a difficult time in your life. It can be even more stressful when we are attempting to close out or cancel their account. We would like to help make this a bit easier to for you.

 

Here are the requirements to successfully delete an AT&T email account:

  • You can delete your AT&T email address if it's been 30-60 days since a paid AT&T service has been canceled or disconnected.
  • You can delete a free AT&T email account that’s never been associated with a paid AT&T service.
  • You can’t delete your AT&T email address if it’s associated with an active AT&T service.
  • Deleting a Member ID will delete any subaccounts created with that account.

If your email account was created as a subaccount under your dad's account you will need to delete his member ID.

 

Here's a resource we recommend you read on how to delete a deceased family member's Member ID.

 

Please let us know if this helps!

 

Tanatswa, AT&T Community Member

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