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AT&T related help: AT&T Mail support

debmck's profile

New Member


1 Message

Wednesday, February 8th, 2023 8:38 PM

How can I delete an email account

I was hacked so I set up a new email account and want to delete the previous one

Accepted Solution

Official Solution

Community Support


232.3K Messages

1 year ago

Hey @debmck. Thanks for reaching out to us, and we'd be happy to help you get your email account deleted.


To get started, you can't delete an AT&T email address if it's associated with an active AT&T service. Deleting a Member ID will delete any subaccounts created with that account. You can check here for steps on how to delete your AT&T email account:

  • Go to Profile.
  • Select Contact info.
  • Select the Email tab.
  • Under Free AT&T email account, select Manage. If you don’t see that option, your email account can’t be deleted.
  • Next to Member ID, select Delete Account. Select OK.
  • Confirm that the Status at the bottom of the User Information section now reads Disabled. Your email account has been deleted.

Please let us know if you have any further questions. Thanks for reaching out to the AT&T Community Forums.


Robert, AT&T Communtiy Specialist

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