3 Messages
Hmm...something went wrong yahoo Email
Hmm….something went wrong Yahoo Email
Evening,
Just recently when trying to login to my yahoo email on currently it prompts me to enter a wireless number and put in a verification code after putting in the verification code I get the error below and after clicking below that to return to my account it logs me out and I can't check my email. Any help will be greatly appreciated.
Hmm….something went wrong
It’s not you, it’s us. We hit a snag and can’t complete your request right now. You can try again later by going to your profile and updating the information.
I also cleared the cache and cookies of the device I've been using, tried signing into separate web browsers than the one that I have been using, and checked through an email client, all with cleared caches, TO NO AVAIL.
This was following the advice of Robert, AT&T Community Specialist that he gave to a bellsouth.net person.
PLEASE HELP!
I'd appreciate it if someone could call me and/or message me back.
Thanks!
ATTHelp
Community Support
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225K Messages
3 months ago
Hey there @montesinos846348,
Thank you for reaching out on AT&T community forums, we'd be glad to help you out with this.
Before you try again, we recommend updating your browser to the latest version available
Login into http://sm.att.com/e05b5109 and then try again.
Let us know how it goes after you try this.
Feel free to reach out to us for further assistance.
Thank you,
JamesR, AT&T Community Forums Specialist
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montesinos846348
3 Messages
3 months ago
Thank you very much for your assistance, James R. I did what you suggested: I updated my browser to the latest version available then I logged into http://sm.att.com/e05b5109 and tried again. TO NO AVAIL. The error code:
Hmm….something went wrong
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ATTHelp
Community Support
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225K Messages
2 months ago
Hey again @montesinos846348,
We got you, lets get this sorted out as soon as possible.
To fix problems when Yahoo Mail website isn't working, you can try to:
If the issue persists, please contact Yahoo customer support.
Let us know how it goes after you try this.
Feel free to reach out to us for further assistance.
Thank you,
JamesR, AT&T Community Forums Specialist
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JefferMC
ACE - Expert
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33.5K Messages
2 months ago
Yahoo customer support cannot help with login issues for an AT&T-customer-email account. CANNOT!
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montesinos846348
3 Messages
2 months ago
Hi JamesR,
Unfortunately what you proposed above, I tried and it did not work.
:
To fix problems when Yahoo Mail website isn't working, you can try to:
If the issue persists, please contact Yahoo customer support.
Can you help, please?
Thank you!
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ATTHelp
Community Support
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225K Messages
2 months ago
Hi @montesinos846348, we understand the gravity of your issue. We recommend that you call our web assistance team on 800-334-3872, click on option 8 and then option 1. They will be able to help you out with the best resolution.
Please let us know if this helps.
FionaQ- AT&T Community Specialist
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