Help with CARE CODE: 205.2 [LU003]
A few weeks ago I stopped being able to access one of my SBC Global email subaccounts via Yahoo email. I tried signing in with the username and password directly on various other platforms, but kept getting various errors. If I tried through Yahoo, it would log me into the main account, not the sub, which was strange.
When I try to log in directly, I get this error message now: There have been too many failed sign in attempts. To get help, please visit att.com/myatt and use Forgot user ID or Forgot password links. CARE CODE: 205.2 [LU003]
Then, when I try the "Forget Password" link, I get this error message: "Something's gone wrong. Please refresh the page and try again."
I'm not sure what is going on. The subaccount is still listed with all the accounts, but I can't edit it, or any of my other subaccounts.
Any thoughts of how to fix this or is there a chat or number I can call to talk this out or walk me through this? Thanks.