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AT&T related help: AT&T Mail support

smithdbs5's profile

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4 Messages

Sunday, November 27th, 2022 12:18 PM

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email account using my laptop through I called AT&T support and was told that this is a known problem and the solution was to change to Outlook or Thunderbird for my email. I tried Outlook but it is too slow due to syncing the mail through the AT&T mail servers. Is this a known problem? If so, is there a solution besides changing to Outlook or Thunderbird?



12 Messages

3 months ago

Been dealing with this for all year, I use an iPhone to check email, or I go directly to the Yahoo page on my PC, both require a password reset every time I attempt to check my email, all of 2022, it's a nightmare that won't get fixed because nobody seems to be interested in the problem, I'm going to find an entirely different email provider and go through the pain of changing every account, I suggest everyone do the same because you're wasting your time here.

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