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Need to update email settings?
Kimw's profile

New Member


1 Message

Tuesday, January 24th, 2023 5:36 PM

Hard lock out of email

AT&T signed me out said that I had my password compromised and now I am hard locked out and I need my email for work

Accepted Solution

Official Solution

Community Support


232.8K Messages

1 year ago

Let's get you back into your email, Kimw!


We recommend attempting to reset the password on your end with these steps:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

If you are unable to perofmr a reset, let us know! We have other things we can try.


CalebP, AT&T Community Specialist 

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