
New Member
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1 Message
Hacking an old inactive att email. And it is connected to my current cell phone
What can I do about this? I tried att.com/myatt and the page wouldn't load
New Member
•
1 Message
What can I do about this? I tried att.com/myatt and the page wouldn't load
Accepted Solution
Official Solution
ATTHelp
Community Support
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224.9K Messages
1 year ago
Hi ShellyPee765, we'd be happy to help you secure your email account!
You'll find several ways to secure your email in our guide on Recovering a Hacked AT&T Email Account.
It's best to start with changing the email password and creating or updating the account security questions and answers. You can change the password following these steps:
If you don't remember your password, use the Forgot password option:
If the website doesn't load for you, try a different browser, or clear the cache and cookies. This often helps websites load better, as there's less stored information bogging down the browser.
Once you're signed in and have changed your password, follow these steps to update your security questions and answers:
If you'd rather just delete the email since it's inactive, you can learn how to delete your AT&T email account on our website.
We hope you find this information helpful! If you need further assistance, let us know.
Aminah, AT&T Community Specialist
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