Need to update email settings?
Carloscab89's profile

New Member


1 Message

Monday, February 6th, 2023 10:23 PM

Forgotten/ lost email account

I had sbcglobal internet years ago. Eventually I switched to another provider but unfortunately now I am in need of access to an old email account. When trying to do the regular account recovery routes I am unable to do so. I have tried “forgot my password” but it does not have enough information to access the account when I provide the vague security details that I remember. Any help would be appreciated thank you. 

Community Support


231.2K Messages

1 year ago

Hi there, @Carloscab89! We understand the importance of being able to access your email, and we want to help check on any login options that may be available for you. 

So that we can dig a little deeper into any password reset options you may have, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly. 

We look forward to speaking with you!

Lacey, AT&T Community Specialist 

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