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HannahHTX's profile

New Member


1 Message

Thursday, May 25th, 2023 1:57 AM

Forgot Security Questions to log into my Email (ATT account)

I forgot my email password, an when selecting "forgot password" prompts me to answer security questions that I do not remember. I do not have access to a temporary password option. I have tried multiple browsers, cleared cookies & cache, and tried to log into other emails without any issues.

Community Support


221.6K Messages

4 months ago

Hi there, @HannahHTX! We understand the importance of being able to access your email and want to help check into any password reset options that may be available for your email account. 


So that we can dig a little deeper into any options you may have, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to speaking with you!


Lacey, AT&T Community Specialist 

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