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Jsalcedo's profile

1 Message

Tuesday, September 19th, 2023 2:49 PM

Forgot security questions for sbcglobal email

I haven’t been able to login to my sbcglobal email for quite some time because I forgot the security questions and now I am locked out. Please assist

Community Support


225K Messages

2 months ago

Hello @Jsalcedo, We understand how important its to have your email up. Lets's get you the info you need, and help you out with the best resolution.

We recommend that you go through email article. Some important information that we want to give you from that article is: "If you set up security questions on your account, or added a telephone number, these items can be used to reset your email. If these were not set up by you when you canceled your account, AT&T is unable to reset your password. The reason, we cannot validate your identity. "


For further email recovery you can also reach out to our web assistance team on 8003343872, click on option 8 and then option 1.


Let us know if this helps.

FionaQ - AT&T Community Specialist

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