New Member
•
3 Messages
email recovery form
I can't log in to my email and I would really love some help. I have many important accounts attached to this email. I started a chat and the AT&T Community Specialist sent me a message directly. They ended up sending me this message:
"According to our system, your email account has been locked. Due to the lock, there's no option for us to send you a temporary password so that you can sign in. Your next step would be to complete our email recovery form. Due to backlog, it may take several days before you get a response. If you're unable to recover your email, you can create a new one here: https://www.att.com/support/article/email-support/KM1232207. I apologize for any inconvenience this may cause. If you need help with anything in the future, don't hesitate to reach out again. Good luck and thank you for contacting the AT&T Community Forums team. Aminah, AT&T Community Specialist"
I filled out the form about 2.5 months ago and haven't heard back yet. Help please.
Thank you,
Aydin
ATTHelp
Community Support
•
225.8K Messages
3 months ago
We're here to help you log back in to your email, @aydinabdollahi.
In order to further assist you with this, we'll need to speak privately via DM (Direct Message).
Please be on the lookout for a message from us shortly (you should notice a notification on the chat icon next to the bell icon at the top right of this page).
We look forward to connecting with you!
FionaA, AT&T Community Forum Specialist
0
0