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Need to update email settings?
Dfl57's profile

New Member

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3 Messages

Tue, Aug 2, 2022 5:54 PM

Email locked

I moved to an area without at&t service about 2 years ago. All was good until my email became locked. No matter what I do it won't unlock or let me change my password. I can't find any support since I'm no longer a customer. Any assistance would be appreciated.

Accepted Solution

ATTHelp

Community Support

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200.6K Messages

2 m مضت

We can help you reset your email password, @Dfl57.

 

Thanks to ACE guru, @tonydi for your support.

 

A common solution to reset your email password is by using the forgot password option. Here are the steps:

  1. Go to att.com/myatt
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

You can update security questions and answers. Keep your security questions and answers for your user ID updated in case you forget your password.

 

Follow these steps to get a text with your temporary password next time. You can set up text message for password resets.

 

Let us know if this helped you reset your password and sign in.

 

Olajide, AT&T Community Specialist

tonydi

ACE - Guru

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7.5K Messages

2 m مضت

I'm moving your post to the Email section.  Hopefully one of the ATTHelp people will respond, although since they tend to take these conversations private, I can't tell if they'll have a solution for you or not.

New Member

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3 Messages

2 m مضت

Thanks 

New Member

 • 

3 Messages

2 m مضت

Thanks! This worked perfectly. 

ATTHelp

Community Support

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200.6K Messages

2 m مضت

Thanks for the feedback @Dfl57.

 

We are glad you have been able to regain access to your email account.

 

Feel free to reach out again if you have other questions or concerns.

 

Thanks for contacting AT&T Community Forums.

 

Olajide, AT&T Community Specialist

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