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I have tried to set up my profile for my E-mail account,and have entered the mobile phone number many times,but I never receive the verification code on my mobile phone. Where do I find that verification code on my phone?
2 months ago
We know how important it is to have access to your email account, and we'd be happy to help with your email verification code, @Parmenides.
Due to a recent security update, our email system has been requiring everyone to input a wireless number as a recovery option.
You can follow these steps if you have an AT&T Wireless number:
If you do not have an AT&T Wireless number, then these are the steps you'd follow:
Heads up: It can take up to 30 days before you can use your wireless number to reset your password. This is for both AT&T and non AT&T Wireless numbers.
Let us know if this helps.
Robert, AT&T Community Specialist