Delete bellsouth.net account
I cannot delete my mom's bellsouth.net email account. She passed away in 2016 and I need help. The instructions I find always begin with the profile but the profile never looks like what is listed. All it has is my mom's email and the option to link an account. She continues to get tons of nonsense email and only my 97 year old is there to look at it and he wants it all gone. I would love to speak with a representative to do this but are they yahoo email reps, currently.com, etc. I already have the instructions below but cannot follow them as the Profile page (very brief) does NOT contain contact info anywhere. There is nothing on the page to click. Appreciate any help.
- Go to Profile.
- Select Contact info.
- Select the Email tab.
- Under Free AT&T email account, select Manage. If you don't see that option, your email account can't be deleted.
- Next to Member ID, select Delete Account. Select OK.
- Confirm that the Status at the bottom of the User Information section now reads Disabled.