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Need to update email settings?
R

New Member

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8 Messages

Sun, Oct 3, 2021 11:07 PM

correct password not working for att.net email

I cannot sign in to my att.net email with the correct password that I have used for more than a year. the dialog box that comes up has the following text:

Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue.
CARE CODE: 205.2 [LU003]

I don't recall having tried and failed to log in in the recent past. I am receiving email just fine on my phone, and do not want to use the reset password because I fear that I will be shut out of mail on the phone if I cannot reset for the browser.

What might have happened? A system problem? Someone else trying to sign in on my account? 

If I do use the password reset link, will it cause a problem with using email on my phone, or will I have to set up the email on the phone again?

Thanks for any suggestions,

russncarrie

Accepted Solution

Official Solution

ATTHelp

Community Support

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195.6K Messages

10 m前

@russncarrie There are several factors that can cause an email login failure.

 

This one is likely a server issue. Troubleshooting this particular error message usually requires a password reset.

 

If you decide to give that a try and it doesn't work, just let us know. 

 

Thank you for contacting the community forums team.

 

Aminah, AT&T Community Specialist

ATTHelp

Community Support

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195.6K Messages

10 m前

We'll do our best to help you get signed into your email, @russncarrie.

 

Resetting your password with the link is a safe option get signed in again.

 

Give it a try and let us know if you still need assistance afterward.

 

Aminah, AT&T Community Specialist

New Member

 • 

8 Messages

10 m前

Aminah,

thank you for the suggestion. Why would this be coming up when I have not tried to log in incorrectly? I am suspicious. As I said in my post, I do not want to reset the password because I am worried that there will be a problem with my phone which is still receiving emails using the old password.

Do you know why my password, which I have used for a long time, is not working? This is a recent problem, my email worked on the computer 36 hours ago.

New Member

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6 Messages

2 m前

This happens to me once per month. I’ve changed my password over and over again. If I go to a different app, email, etc it works. Ugh

tonydi

ACE - Guru

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6.1K Messages

2 m前

Moving this whole thread to the Email forum.

New Member

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1 Message

2 m前

Since the beginning of June 2022, I have had to change my email password about every other day. With 4 different accounts, this is making me rethink continuing with AT&T. Any suggestions on how to fix this problem?

New Member

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2 Messages

2 m前

I am having the same problem starting in June 2022.  What's going on?  It makes me change my password every day or two.  Help!!

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