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janeausten8608's profile

New Member

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4 Messages

Wednesday, February 8th, 2023 9:50 PM

Circular links make login impossible

I cannot login on my desktop PC. I get to the ATT screen, input my user name (verified through text) and then my password. But I never get to Yahoo mail. Instead I get a series of circular links that take me right back to the ATT login screen.

Have changed my password twice, deleted cookies twice as well to make sure there was nothing hanging that would interfere. Weirdly, I have NOT changed my password in my phone but am still receiving Yahoo mail - including the 2 emails notifying me that I've successfully changed my password.

Help, please!

Community Support

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231.2K Messages

1 year ago

Let's help figure out what's preventing you from accessing your email account on your PC, @janeausten8608!

 

We suggest that you try accessing your email by logging into Currently. Since it's supported by AT&T, logging in there could potentially alleviate anything that may be causing the login loop that you're experiencing. 

In addition to trying that, please let us know which platform you typically use to access your email on your PC (Currently, Outlook, Thunderbird, etc.). Knowing this can help us to determine the best next steps to take.

 

We look forward to hearing back from you!

 

Lacey, AT&T Community Specialist 

New Member

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4 Messages

1 year ago

I am signing in on Currently. Via Chrome. Tried also via MS Edge and Firefox. The same thing happens - it cycles through a series of links (2 or 3, can't tell for sure, but 2 of them are below). Tab will say Logout Successful. In Chrome I get a brief screen that says Redirecting . . . .. 

I can access this account on my iphone but can't see far back enough to find the emails I'm looking for so I need to get in via alternate mode.

Appreciate any help - thank you.

https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=logout&KMSI_SU=Y&returnURL=https%3A%2F%2Flogin.yahoo.com%2Fsaml2%2Fatthaloc%2Frequest%3Fdone%3Dhttps%3A%2F%2Fcurrently.att.yahoo.com

 

https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=login&appName=m40842&loginSuccessURL=https%3A%2F%2Foidc.idp.clogin.att.com%2Fmga%2Fsps%2Foauth%2Foauth20%2Fauthorize%3Fnonce%3Dlmq2238naJ%26redirect_uri%3Dhttps%253A%252F%252Fatt-yahoo.att.net%252Fisam%252Fsps%252Foidc%252Frp%252FATT-HBO-RP%252Fredirect%252FYahoo%26response_type%3Did_token%26response_mode%3Dform_post%26state%3DMixHPRtEm2%26scope%3Dopenid%26client_id%3Dm40842

Community Support

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231.2K Messages

1 year ago

Thanks for letting us know, @janeausten8608!

 

So that we can dig a little deeper into what's going on with your email, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly. 

We look forward to speaking with you!

Lacey, AT&T Community Specialist 

New Member

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4 Messages

1 year ago

I have responded to your DM - can you please check in again? thank you!

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