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Rhonda_Up's profile

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Thursday, April 7th, 2022 5:23 PM

CARE CODE: 205.2 [LU003]

I cannot log into my at&t account or email on my laptop.  I keep getting the error code CARE CODE: 205.2 [LU003] no matter what I do.  I am using chrome and have cleared my cash and cookies.  I am however able to see email on my cell phone.  Please help!



45 Messages

8 months ago


Search on Care Code: 205.2 [LU003] and check the #s of ATT customers dealing with this for the last 2 1/2 years.

ATT starts with blaming the User and then gives a boilerplate fix that may not work. 


The best temp fix is to reset to the same password you knew was correct all along. You can normally do this, every time.

If you get the 72 hour lockout, don't wait.  Call (best) and have your account manually resynced.

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